Terms of Service

2.1 Eligibility Requirements

• You must be at least 18 years of age to participate in our programs.
• You must be a legal resident of the United States or have proper authorization to participate in our programs.
• You must have the legal capacity to enter into binding agreements.
• You represent and warrant that all information you provide is accurate, current, and complete.

2.2 Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use of your account.
• We are not liable for any loss or damage arising from your failure to protect your account information.

3.1 Program Structure

• The I AM Rising™ Experience consists of two parts: Part 1 (Foundation - 6 weeks) and Part 2 (Emergence - 6 weeks).
• Part 1 is a prerequisite for Part 2 participation.
• Each part includes weekly 90-minute group sessions, private community access, and proprietary tools.
• Sessions are conducted virtually via video conference platform.
• Recordings of sessions are provided for participants who cannot attend live.

3.2 User Conduct & Community Standards

You agree to conduct yourself professionally and respectfully in all program activities. Specifically, you agree to:

• Maintain confidentiality regarding other participants' personal information and stories shared within the program.
• Refrain from recording, photographing, or sharing program content without explicit written permission.
• Not engage in harassment, discrimination, or abusive behavior toward facilitators or other participants.
• Not use the program for commercial purposes or to solicit other participants.
• Not share or distribute proprietary tools, frameworks, or materials outside the program.
• Respect the intellectual property rights of all program materials.
• Not disrupt program sessions or community spaces.

3.3 Consequences of Misconduct

We reserve the right to remove participants from the program without refund if they violate these conduct standards. Violations may include but are not limited to: harassment, breach of confidentiality, intellectual property infringement, or disruption of program activities. We will provide notice of removal and the reason for removal, except in cases of severe misconduct where immediate removal is necessary.

4.1 Pricing & Payment

• Part 1 (Foundation): $1,497 per person for 6 weeks
• Part 2 (Emergence): $2,997 per person for 6 weeks (requires Part 1 completion)
• Complete Journey: $3,997 per person for 12 weeks (saves $497)
• 1:1 VIP Container: Custom pricing (requires application and approval)
• All prices are in USD and subject to applicable taxes.
• Payment is due in full at the time of registration unless a payment plan is explicitly offered and agreed to in writing.

4.2 Payment Processing

• We accept major credit cards and other payment methods as indicated on our website.
• Payment processing is handled by third-party payment processors who comply with PCI DSS standards.
• We do not store full credit card information on our servers.
• You authorize us to charge your payment method for the full program cost.
• If payment fails, we will attempt to contact you to resolve the issue.

4.3 Taxes

You are responsible for any applicable sales tax, VAT, or other taxes based on your location. We will add applicable taxes to your invoice at checkout.

5.1 Cancellation Window

• You may cancel your registration and receive a full refund within 7 days of your initial purchase.
• Cancellations must be submitted in writing to [email protected].
• After the 7-day cancellation window, no refunds will be issued.

5.2 Refund Processing

• Approved refunds will be processed within 5-10 business days.
• Refunds will be issued to the original payment method.
• Your bank may take an additional 5-10 business days to reflect the refund.

5.3 Program Withdrawal After Commencement

• Once the program has commenced, no refunds will be issued for withdrawal.
• If you withdraw after the program starts, you forfeit all fees paid.
• You may request a leave of absence for up to 2 weeks during the program. Extended absences may result in program removal.
• If you are removed from the program due to misconduct, no refund will be issued.

5.4 Program Cancellation by Company

• We reserve the right to cancel or postpone a program cohort if minimum enrollment is not met.
• In the event of program cancellation, you will receive a full refund or the option to transfer to a future cohort.
• We are not liable for any indirect or consequential damages resulting from program cancellation.

7.1 Ownership of Program Materials

• All program materials, including the I AM Rising™ methodology, tools, frameworks, workbooks, and recordings, are the exclusive intellectual property of The Surrendered CEO™ LLC.
• These materials are protected by copyright, trademark, and other intellectual property laws.
• You are granted a limited, non-exclusive license to use these materials solely for your personal participation in the program.

7.2 Restrictions on Use

• You may not reproduce, distribute, sell, or share program materials without explicit written permission.
• You may not use program materials for commercial purposes or to create competing services.
• You may not modify, adapt, or create derivative works based on program materials.
• You may not reverse-engineer or attempt to extract proprietary methodologies or tools.
• Unauthorized use of program materials may result in legal action and program removal without refund.

7.3 User-Generated Content

• You retain ownership of any personal stories, testimonials, or content you create during the program.
• By participating in the program, you grant us the right to use your testimonial or success story for marketing purposes with your explicit consent.
• We will not use your name or image without your written permission.

8.1 No Guarantee of Results

• While we are committed to providing high-quality programming, we do not guarantee specific results or outcomes.
• Results vary based on individual effort, commitment, and personal circumstances.
• The program is designed to support your personal growth and transformation, but individual results may differ.

8.2 Not a Substitute for Professional Services

• The I AM Rising™ Experience is not therapy, medical advice, or a substitute for professional mental health treatment.
• If you are experiencing a mental health crisis, please contact a mental health professional or crisis hotline immediately.
• We are not liable for any outcomes related to your mental or physical health.
• If you are currently working with a therapist, please inform them of your participation in this program.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SURRENDERED CEO™ LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PROGRAM.

8.4 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10.1 Confidentiality Obligation

• All information shared during program sessions is confidential.
• You agree to maintain the confidentiality of other participants' personal information and stories.
• You may not disclose or share other participants' information without their explicit written consent.
• Breach of confidentiality may result in program removal without refund.

10.2 Privacy Policy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [YOUR STATE], without regard to its conflict of law provisions.

11.2 Arbitration Agreement

• You and The Surrendered CEO™ LLC agree to resolve any disputes arising from these Terms or your use of the services through binding arbitration.
• Arbitration shall be conducted by a neutral arbitrator under the rules of the American Arbitration Association (AAA).
• Each party shall bear its own attorney's fees and costs, except as otherwise provided by law.
• The arbitration shall take place in [YOUR LOCATION].

11.3 Exceptions to Arbitration

Notwithstanding the arbitration agreement, either party may seek injunctive relief in court to prevent intellectual property infringement or breach of confidentiality.

11.4 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action or representative action.

12.1 Termination by User

• You may terminate your participation in the program by providing written notice to [email protected].
• Termination is effective upon receipt of your notice.
• Refunds are subject to our Refund & Cancellation Policy outlined in Section 5.

12.2 Termination by Company

• We may terminate your participation if you violate these Terms or our conduct standards.
• We may terminate your participation for non-payment or failed payment attempts.
• We will provide notice of termination and the reason for termination, except in cases of severe misconduct.
• Termination due to misconduct will result in forfeiture of all fees paid.

12.3 Effect of Termination

• Upon termination, your access to program materials and community spaces will be revoked.
• You must cease all use of proprietary tools and frameworks immediately.
• Sections of these Terms that by their nature should survive termination will remain in effect.